Return to Help Index| Pricing and Billing | |
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| Do I have to pay sales tax? | |
| You only have to pay sales tax if your shipping address is in the state of California. However we also offer free shipping for the state of California. Please see our |
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| I have a question on my charges. | |
| If you have registered in our website, you can click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have not registered or you have further questions or concerns, please contact customer service for further assistance. | |
| I need a copy of my receipt/invoice. | |
| If you have registered with our website, you can click the "My Account / Order Status" link at the top right hand side of our site to print invoices. Otherwise please contact our customer service for assistance. | |
| When will my credit appear on my account? | |
| Credits usually take 7-10 business days from the time we receive your item(s). | |
| When will my credit card be charged? | |
| Your credit card will be charged within 24 hours prior to shipment of your item(s). | |