Shipping Policy

Currently we do not accept any order outside of the United States!

Free White-Glove delivery for Bay Area location

Shipping to California: We offer FREE 2 Business Days Standard delivery for all casket orders going to California major metropolitan areas. Standard delivery hours are 9am to 6pm Pacific Time. You can also choose the additional $95 Next Business Day Before 4PM service. Some rural areas may take longer for transit time. Please see our Next Day Service Areas page for exceptions. 

Please note that shipping rates apply to commercial address only (i.e. funeral home). For residential address, additional time and charge will apply.

Shipping outside of California: We also provide low shipping rates to other States. If you are shipping outside of California, please make sure to select the correct shipping method during the checkout process. Divine Caskets will not collect sales tax for shipping addresses that is outside of California.

Airport pickup: We offer air ship to all major US international airports. Please call us for details.

We also offer FREE shipping for urn orders. Please refer to our Ship Rates page for details.

Orders to be shipped out same day MUST be placed by 1pm Monday to Friday (Pacific Time). Orders placed after 1pm (Pacific Time) on Friday, or anytime during Saturday & Sunday will be shipped out on the following Monday.

Weekend and same day delivery only offered to Bay Area shipping locations (please call for availability).

A $50 packaging disposal fee will be charged to your credit card if packaging disposal service is required upon delivery. (This service is currently only available for Bay Area orders. Customer will not be charged for this service until we have confirmed the packaging has been disposed by the delivery company.)

In the event any product is not immediately available, we will notify you within 1 hour.

Once the product has been delivered with proof of delivery confirmation, we will not be held responsible for merchandise lost, damage, or stolen.

Divine Caskets will not be held responsible for delays in delivery time nor date caused by the shipping company for any reason including, but not limited to severe weather conditions or natural disaster. Please place your order early to give us ample time for delivery.